If you receive an error message, receive an upload failed message, or if your file times out; definitely be sure to check your file type, size of the file and the resolution of your design. Typically if a design cannot be used, MerchYEAH will show you a message with more information regarding why the file cannot be accepted.
MerchYEAH accepts both .png and .psd (Adobe Photoshop) files. Your designs must be at least 1000px x 1000px and no larger that 20MB. If your design in an unsupported file type like a jpeg or .jpg or if you file is too large or too small; you will definitely receive a “Upload Failed” message.
