FAQ - Selling with MerchYEAH

FAQ

Selling with MerchYEAH

No upfront costs? How is that possible?

Funds gained from the sale of merch pays for the garment, custom printing, order processing, packing, and shipping of the item. Since MerchYEAH items are produced only when sold and on-demand, there is no held stock or upfront costs associated with the pre-printing or warehousing of products.

The base cost of the item + the profit you choose = the retail price charged to the customer.

How do I make money?

When you create items, you set your pricing and decide how much you want to make when an item sells. When you generate sales through your MerchYEAH shop, your profits are collected in your wallet. Funds you earn are transferred to you via PayPal every other week or can be used to purchase you own items at base cost (only visible to you) or can be applied towards bulk orders.

How much will I make for each item sold?

That is the most frequently asked question… to answer that question, we need you to answer 3 questions.

  1. What item/garment are you going to sell?
  2. How large will the print be on the item?
  3. What do you want the retail price of the item to be?

When you create items, you’ll select your items/garments, scale your design, set your pricing, and decide how much you want to make when that item sells.

What happens if nothing sells?

That’s the beauty of on-demand printing. If nothing sells, you of course don’t earn anything, but you also do not have inventory risk or being stuck with merch that just doesn’t sell well. If just one shirts sells, that garment will be professionally and expertly printed with the same level of care and attention to detail as the biggest brands around.

When and how do I get paid?

Once you’re selling, you’ll want to enter your payment details. Profits are prepared, accounted and totaled prior to our recurring payout cycles which process every other week (typically on Fridays). To receive your payout on our recurring cycle and schedule, your current balance must be greater than $10.00 and any current orders must be fully processed and shipped.

How can I check sales and see what I’ve earned?

Your MerchYEAH sales are reported in near real-time when orders are placed. Login and visit your dashboard to view your sales and your current wallet balance.

How will I know when my profits have been paid?

When we process payments as part of our recurring payout cycles, you’ll receive notification via email and will also see the record of your payment in your dashboard.

How many items can I add to my shop?

You can create and add as many products and designs as you’d like.

Do I have to pay taxes on the income and money I earn?

Yes. When your total earning are greater than $600 in a given year, the IRS requires the filing of a W-9 which will be provided directly through PayPal.

Who pays for the shipping and handling?

Customers pay for shipping and handling at checkout based on package weight, destination, number or items contained in the order and other factors. Standard domestic shipping starts at $4.95 and goes up based on the factors listed above. Customer are able to preview their rate at checkout and prior to completing their order.

Who handles sales tax?

Sales tax is charged when a customer places their order and can vary by city, county and state. As part of our services, we file and pay all required sales taxes on orders placed through shops on MerchYEAH.com.

Do you provide designs or graphic design services?

We do not currently offer design services at this time. If you are not adept at creating designs, we work with a lot of amazing artists and may be able to help create a connection.

How do I promote and advertise my shop?

While most brands and shop owners use their social audiences and use paid advertising, it’s completely up to you as to how you want to promote your shop and items. We definitely do our best to make your items visible and searchable via search engines, but we do not actively market your shop or items.

Can I see my customers emails and contact them directly?

We take privacy very seriously and want to provide both sellers and customers with the protection and level of privacy they chose. At checkout, customers are asked if they would like to share their emails with shop owners. If they do opt to share that information, their email address will show on their orders and as part of your customer list.

Why is my wallet balance negative?

In rare situations where an order must be cancelled and refunded, your wallet will show a deleted order with a strike through and red x icon. If the resulting subtracted balance is more than your current earned wallet balance, the result will be a negative balance which will resolved when future profits are earned.

I'm finishing the creation of a new product and it’s asking me to “Tag” the item. What does that mean and what does that do?

While MerchYEAH is a eCommerce service provider, and custom printing company, a turn-key fulfillment provider, and not a shopping destination itself; we do want to make sure items are easily discoverable when seated on the site and across the internet.

Our tagging works similar to hashtags used on social networks. Adding relevant tags to your items can make items more easily searchable and easy to find is a customer forgets or does not have access to the direct link or URL to your shop or item.

Why am I now making more/less per item that when it was sold previously?

Unfortunately, the market for raw goods like cotton, garments, inks, and other market raw materials can fluctuate. Occasionally, our vendors may raise or lower prices. If there is a market change, we always do our best to limit impact to the base costs of garments, but sometimes market changes do occur and pricing must be adjusted.

Can I have multiple shops?

Yes, you are allowed to create multiple shops. You will need to create separate accounts for each shop you operate and use a unique email address for each account.
Many times artists and brands will create multiple shops for the purposes of creating and marketing different niches.

When possible, we do recommend keeping designs in one shop. Generating more traffic to one shop instead or spreading traffic to multiple shops can improve search rankings and visibility.

Can I integrate my MerchYeah shop into my own website?

Most brands, bands, organizations, and artists with existing websites will typically add "shop", "store" or "merch" to the navigation on their site and have their MerchYeah shop open in a new tab or browser window.

For us to do our magic and securely process payments, all orders and transactions must be processed through your shop on MerchYeah.com

Does my design have to be exclusive?

We understand there are a lot of stores and vendors on the internet. We encourage artists and brands to sell in as many places as they can. Your designs do not need to be exclusive to your MerchYEAH shop or MerchYEAH Partner Shop. If you’re selling in brick-and-mortar or at live events, MerchYEAH also offers discounted bulk order pricing for larger quantity orders. Simply add items to your cart to see pricing.

Can customers contact me about the order or is it always through MerchYeah?

As part of our services, we handle all of the customer service for you. Should a customer encounter any type of concern or query, they can easily reach out by clicking on the "Contact MerchYEAH" link conveniently located at the bottom of your shop.

How do I put my items on sale?

Log in and head to My Products & Designs from your menu. Next to each item, you’ll see a Flash Sale icon—click it to access three powerful tools:

Flash Sale: Set a limited-time discount. When the timer expires, the price automatically returns to your regular retail price.
Phase Out: Perfect for retiring older designs. Let fans know it’s their last chance—once the timer ends, the item is auto-removed from your shop.
Limited Release: Create hype and urgency. Use this for designs available for a short window only, then gone for good. These features are built to keep your shop fresh, drive urgency, and keep fans coming back.

What is a Flash Sale?

A Flash Sale is a limited-time discount you can apply to any item in your shop. It’s designed to create urgency and drive quick sales. Once the timer expires, the product automatically returns to your regular retail price.

To turn it on:

  1. Log in to your MerchYeah account.
  2. Go to My Products & Designs.
  3. Click the Flash Sale icon next to the item you want to promote.
  4. Set your sale price, start time, and end time.

That’s it—your Flash Sale will go live at the scheduled time and end automatically.

What is a PhaseOut?

A Phase Out lets you schedule an item to be automatically removed from your shop at a specific date and time. It’s perfect for retiring older designs or creating a “last chance to buy” moment for your fans.

To turn it on:

  1. Log in to your MerchYeah account.
  2. Go to My Products & Designs.
  3. Click the Flash Sale icon next to the item. Choose
  4. Phase Out, then set the date and time you want the item to be removed.

Once the timer ends, the item will automatically disappear from your store—no action needed.

What is a Limited Release?

A Limited Release lets you offer an item for a short window of time—then it’s gone. It’s perfect for exclusive drops, special collabs, or designs meant to build hype and FOMO. Once the timer expires, the item is automatically removed from your shop.

To turn it on:

  1. Log in to your MerchYeah account.
  2. Go to My Products & Designs.
  3. Click the Flash Sale icon next to the item.
  4. Select Limited Release, then set your start and end time.

The item will appear in your shop when the timer starts and disappear when the timer ends—no manual work required.